Welcome to Automotive Insights We provide insight and direction to your business.

What we do.

Automotive Insights are a leading provider of research programmes and projects designed to support businesses within the automotive sector achieve their growth and performance aspirations.

Over the last 15 years, A.i. have worked closely with many of the largest Motor Manufacturers and Dealer Groups and have earned a reputation of high quality, credible, and insightful Mystery shop and Management audit programs.

A.i. specialises in the Design and implementation of in-house procedures to ensure every client achieves maximum efficiency and customer satisfaction.

We have an enviable breadth and depth of skill and expertise to bring to client projects through its internal and seamless integration of experienced market researchers, management Consultants and highly trained and experienced mystery shop evaluators.

How we do it.


Our Key Strengths.

  • Working with our clients to identify their customers' unique customer service requirements and developing performance standards aligned to these.
  • Application of leading-edge statistical marketing tools to provide clear direction & informed decision-making.
  • Project management and quality assurance.
  • Highly trained evaluators and researchers.
  • Thorough data analysis, interpretation, and presentation.

We work harder to ensure the information generated through research projects and programmes is used to influence change and improvement.

Copyright © 2012 Automotive Insights
All rights reserved